Linkdev
IKEA KSA Looks to Link Development to Redefine Digital Standards for Customer Excellence
A digital pioneer, IKEA KSA sought to digitally transform it’s entire operations in its ambition to provide a new level of omni-channel customer experience to its B2B, B2C and IKEA community customers..
Telecommunications
Customer Relationship Management
Link Development Helps El Araby in the Digital Transformation of Customer Services Using Dynamics CRM Online
In line with its vision to put customers first, El Araby Group opted for an overhauled customer services ecosystem. Based on Microsoft Dynamics CRM Online solution, Link Development, winner of 2016, 2..
Telecommunications
Customer Relationship Management
Link Development Powers DHCR in Digitizing the Future of Healthcare in Dubai
DHCR, the leading regulatory arm was tasked with opening the doors to all healthcare players and business partners to easily live, work, invest and heal in Dubai; all within a framework of innovative..
Telecommunications
Customer Relationship Management
Transforming ERTU into a Digital Broadcaster Using Azure OSS over IAAS
ERTU envisioned a long awaited transformation towards digital broadcasting to introduce new services and gain new revenue streams from online streaming and video on-demand (VOD). In partnership with M..
Telecommunications
Customer Relationship Management
Link Development Empowers ALEXBANK to Grow SMEs Digital Economy on Azure
ALEXBANK, the leading private sector bank, decided to launch a major SME enablement initiative called SMB “Business Passport”; aiming to digitally modernize SMB business journey. Link Development, the..
Telecommunications
Customer Relationship Management
Link Developments Helps GAFI in Laying the Digital Grounds for One-Stop-Shop Investment in Egypt
Link Development collaborated with GAFI to provide the investment platform and map. GAFI’s new investment platform eases the way for global investors looking to harness opportunities presented by Egyp..
Telecommunications
Customer Relationship Management
Link Development Helps MLSD in Laying the Digital Grounds of a Fair Economic Transformation for KSA Citizens
The Saudi Ministry of Labor and Social Development designed a new initiative called the Citizen Account Program to capture constituents information in KSA for consolidation and processing. In accordan..
Telecommunications
Customer Relationship Management
Link Development, the Digital Developer for CAPMAS's First Ever 2017 Digital Census in Egypt
CAPMAS (Central Agency for Mobilization and Statistics) needed to automate the end-to-end process of census in Egypt before it commences a nation-wide enumeration run where over 40000 agents will coun..
Telecommunications
Customer Relationship Management
Gulf Air, Bahrain’s National Carrier
Gulf Air, Bahrain’s national carrier, is a leading ICT innovator in the Gulf. The giant opted for an end-to-end digital transformation of its online presence and services and trusted its long-term ICT..
Telecommunications
Customer Relationship Management
Ministry of Environment & Water
In response to the sublime directives of His Highness Sheikh Khalifa Bin Zayed Al Nahyan president of the UAE and His Highness Sheikh Mohammed Bin Rashid Al Maktoum Vice president, Prime Minister Rule..
Telecommunications
Customer Relationship Management
Omani Electricity Holding Company
LINK Development supported Oman’s Electricity Holding Company to have a unified Services Platform and a strong Complaint Management System by implementing a perfectly fitting CRM solution across its ..
Telecommunications
Customer Relationship Management
Mobinil
Due to the harsh competition and the general economic situation, Mobinil is focusing on generating more revenue from its existing customers, by making them more active and probable to use more service..
Telecommunications
Customer Relationship Management
EgyptAir
LINK Development designed and developed a new portal and mobile site platform for Egypt Air used to serve customers, both consumers and businesses through providing services and content online.
Telecommunications
Customer Relationship Management
Wind
Wind Mobile is a relatively new player in the Canadian telecommunication market. There are already big players and the market was already comparatively stable. Technically, Wind Mobile is still a gree..
Telecommunications
Customer Relationship Management
RTA
LINK Development enabled Dubai Roads and Transport Authority (RTA) to empower its services and relationship with citizens through a state-of-art CRM solution based on Microsoft Technologies.
Telecommunications
Customer Relationship Management
Ministry of Higher Education
LINK Development Universities Management Framework o_ers universities and educational institutions the ability to manage their knowledge assets, automate all their services. The aim is to deliver to t..
Telecommunications
Customer Relationship Management
Egyptian Presidency
After the breakout of the Egyptian Revolution in January 2011 the Egyptian Presidency decided to establish its Citizen Service Department in July 2012 the Egyptian Presidency decided to establish its ..
Telecommunications
Customer Relationship Management